If products are to be returned, they MUST be unopened, and in the original packaging and returned within 3 days of purchase. Please retain your invoice/receipt in the event of any return, as we require proof of purchase before any refunds can be processed.
If incorrect products have been sent to you, you must notify us of the error within 48 hours of delivery. We will arrange the incorrect goods to be returned to us at no charge to you. The correct goods will be dispatched immediately with no extra postage charges incurred by the buyer. You will be required to pay extra charges if you have ordered the incorrect products and ship the products back.
We will only offer a refund if the product returned to us is unused and not damaged. Please note that this will only occur in case we sent you the incorrect products or they are damaged on arrival. We can only process products purchased from our website, http://www.signfix.ng and provide advice on products available on our website.
We aim to provide you with quality products to satisfy your needs. If you are dissatisfied with or have any complaints about any of our products and/or services, please email us at sales@signfix.com we will answer your emails as quickly as possible. This is our promise to you because your satisfaction is our primary concern.
We advise all our customers to review this delivery policy and returned merchandise / refund policy page frequently as this Policy may be amended by us at any time without specific notice to you. The latest Policy will be posted on this site and you should review this Policy prior to using this site.
Testimonials
- Consistent great job We’ve had a consistently great job from signfix. Fast, reliable, professional service.
Mrs. Okoh
- The best Best packaging I’ve ever seen. Great customer service- called before my order had even shipped. The care and commitment of this company is the best.
John Adams
- Would highly recommend Their product is of high quality and premium (with attention to detail). And attentive customer care team. 100% Best of everything! 100% quality products and 100% customer […]
Bode Yusuf
- They are the best! Fast to respond to questions or when something goes wrong with our order.
Maureen Amos
- Exceptional quality always Unique products that really stand out and the design process online is effortless. Very good value for money. Aligns with my brand and all products are super […]
Chuks Obi
- Signfix is fantastic! Products are always perfect, fun, and high quality. I was smiling during the whole process from ordering all the way to delivering the product.
Ahmed Bello
- Excellent quality product Excellent quality products that make your company look good. Customer service is very helpful.
Rita John
- Friendly communication, fast delivery, top quality Personal, emotional communication. I love signfix emails. Very fast delivery! Sometimes even before announced date. Easy to order products online. High end quality. When […]
Adebola Oyekan