Even when customers are already inside, retail businesses still need to put some effort into creating a fully captivating experience that will bring them back. And aside from a good customer service experience, in-store retail signage is a subtle but effective way to achieve that. Retail signs that have been updated can create a more coordinated message that shows patrons that you know what you’re all about. If you haven’t updated your store’s retail signage in a while, here are a few ways to get started:
Train your sales reps
Most of your customers will make their first contact with your business through your sales representatives. As a result, you must ensure that anyone you hire is properly trained. Have people who know how to put on a genuine smile so that customers feel at ease approaching them with questions.
Training your staff could also include ensuring that they wear the same uniform. For example, Pizza Hut requires all of its employees to wear the same uniform, making them easily identifiable. Although many shops now allow their employees to wear whatever they want, that’s usually because they want to create an atmosphere that is casual by design. So, it is advisable to do what is beneficial to your shop’s identity.
Experiment with the Lighting
Changing the lighting in your store is another way to help customers feel a certain way. Most stores just have lights to showcase specific products, but there are other ways to use them. If customers would like to see themselves in clothes, shoes, or makeup, you obviously want good lighting.
However, depending on your requirements, you can get creative. For example, if you want customers to feel at ease in your store, dim the lights slightly. Car dealerships, on the other hand, frequently use bright lighting to highlight the vehicles on their showroom floor.
Incorporate a scent
A scent can also be used to elicit strong emotions. Abercrombie & Fitch is one well-known company that does this. Because fragrances are sprayed throughout the area, most people smell the store before they see it. Research has shown that smells influence people’s perceptions and moods. This is why yoga studios are frequently scented with lavender. It relaxes people before they exercise. Scents can be used to make your customers feel a certain way while they are browsing the sections.
Create a logo if you don’t already have one
When you think of Apple, what is the very first thought that comes to mind? Many people will be drawn to logos as they are an important part of any business’s identity. If your store does not already have one, you must create one before proceeding.
After you’ve created the logo, think about how you’ll use it strategically. You might not want the logo all over the store, but it benefits you to showcase it or an image bearing it near the exit of your store so that it is the last thing people see as they leave. You can also use the logo on price tags, shopping bags, and receipts to boost branding.
Play the correct kind of music
Loud music is not appropriate for every business, except if you are running a club. If you want to create a more refined atmosphere, choose music that is softer and more intellectually engaging. Fine-dining restaurants, for example, play subtle and often classical music. Ultimately, you just want to play songs that complement your store’s identity.
Create a bold color scheme
Apart from their logos, many businesses can be identified by the colors they use. When people think of Coca-Cola, they think of red and white. Colors are powerful, but you must use the right ones to elicit the emotion you want your customers to have when they visit your store. To demonstrate concern for the environment, health-conscious businesses should use a variety of greens. Youth-oriented businesses may prefer red, black, or white because it appeals to the young.
Make extensive use of outdoor advertising
The sign above your retail store is frequently your first point of contact with a customer. You must make a great first impression that intrigues people and encourages them to walk into your store. It is also your first chance to introduce your brand.
One commonly overlooked opportunity for advertisement is the use of the pedestrian walkway. Many businesses place a sidewalk chalkboard A-frame sign on the pedestrian walkway with discounts or sayings on it. You could write a joke on this chalkboard if the store’s identity is humorous or for youth. If you desire to be more inspirational, include a quote from a well-known figure.
Above everything else, you must maintain consistency in all of your in-store branding. Customers will feel lost and confused if the aesthetics are conflicting. For example, you would not want to play loud music if the majority of your signage is blue, which has a calming effect.
Each component must be connected together. The first step is to decide who your target audience is, then detail your own identity and seek feedback. You can ask employees for suggestions, and you can send surveys to customers who have signed up for your email list. All of this contributes to one common goal: consistency. But if you need professional help branding your store, Signfix Advertising LLC is available to help. Simply leave us a message at
Even when customers are already inside, retail businesses still need to put some effort into creating a fully captivating experience that will bring them back. And aside from a good customer service experience, in-store retail signage is a subtle but effective way to achieve that. Retail signs that have been updated can create a more coordinated message that shows patrons that you know what you’re all about. If you haven’t updated your store’s retail signage in a while, here are a few ways to get started:
Train your sales reps
Most of your customers will make their first contact with your business through your sales representatives. As a result, you must ensure that anyone you hire is properly trained. Have people who know how to put on a genuine smile so that customers feel at ease approaching them with questions.
Training your staff could also include ensuring that they wear the same uniform. For example, Pizza Hut requires all of its employees to wear the same uniform, making them easily identifiable. Although many shops now allow their employees to wear whatever they want, that’s usually because they want to create an atmosphere that is casual by design. So, it is advisable to do what is beneficial to your shop’s identity.
Experiment with the Lighting
Changing the lighting in your store is another way to help customers feel a certain way. Most stores just have lights to showcase specific products, but there are other ways to use them. If customers would like to see themselves in clothes, shoes, or makeup, you obviously want good lighting.
However, depending on your requirements, you can get creative. For example, if you want customers to feel at ease in your store, dim the lights slightly. Car dealerships, on the other hand, frequently use bright lighting to highlight the vehicles on their showroom floor.
Incorporate a scent
A scent can also be used to elicit strong emotions. Abercrombie & Fitch is one well-known company that does this. Because fragrances are sprayed throughout the area, most people smell the store before they see it. Research has shown that smells influence people’s perceptions and moods. This is why yoga studios are frequently scented with lavender. It relaxes people before they exercise. Scents can be used to make your customers feel a certain way while they are browsing the sections.
Create a logo if you don’t already have one
When you think of Apple, what is the very first thought that comes to mind? Many people will be drawn to logos as they are an important part of any business’s identity. If your store does not already have one, you must create one before proceeding.
After you’ve created the logo, think about how you’ll use it strategically. You might not want the logo all over the store, but it benefits you to showcase it or an image bearing it near the exit of your store so that it is the last thing people see as they leave. You can also use the logo on price tags, shopping bags, and receipts to boost branding.
Play the correct kind of music
Loud music is not appropriate for every business, except if you are running a club. If you want to create a more refined atmosphere, choose music that is softer and more intellectually engaging. Fine-dining restaurants, for example, play subtle and often classical music. Ultimately, you just want to play songs that complement your store’s identity.
Create a bold color scheme
Apart from their logos, many businesses can be identified by the colors they use. When people think of Coca-Cola, they think of red and white. Colors are powerful, but you must use the right ones to elicit the emotion you want your customers to have when they visit your store. To demonstrate concern for the environment, health-conscious businesses should use a variety of greens. Youth-oriented businesses may prefer red, black, or white because it appeals to the young.
Make extensive use of outdoor advertising
The sign above your retail store is frequently your first point of contact with a customer. You must make a great first impression that intrigues people and encourages them to walk into your store. It is also your first chance to introduce your brand.
One commonly overlooked opportunity for advertisement is the use of the pedestrian walkway. Many businesses place a sidewalk chalkboard A-frame sign on the pedestrian walkway with discounts or sayings on it. You could write a joke on this chalkboard if the store’s identity is humorous or for youth. If you desire to be more inspirational, include a quote from a well-known figure.
Above everything else, you must maintain consistency in all of your in-store branding. Customers will feel lost and confused if the aesthetics are conflicting. For example, you would not want to play loud music if the majority of your signage is blue, which has a calming effect.
Each component must be connected together. The first step is to decide who your target audience is, then detail your own identity and seek feedback. You can ask employees for suggestions, and you can send surveys to customers who have signed up for your email list. All of this contributes to one common goal: consistency. But if you need professional help branding your store, Signfix Industrial Limited is available to help. Simply leave us a message at [email protected]